We would like to make you aware that the VBS contact centre ceased operations on 31st December.
You will still be able to call 0300 123 1111 – but from that date onwards the service will not feature live operators.
- If you have a query relating to a CRB application you should telephone the CRB Customer Services on 0870 90 90 811.
- If you wish to discuss an existing ISA case or make a referral to the ISA call 0300 123 1111 where you will be directed to the appropriate contact.
The CRB will also continue to publish VBS updates on the CRB website. You can find more information about the VBS at:
www.crb.homeoffice.gov.uk/vbs
www.businesslink.gov.uk
www.direct.gov.uk
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