Following the reviews of the criminal records regime and the Vetting and Barring Scheme, which reported earlier this year, the CRB is now planning for the introduction of a number of significant changes to the way it operates, and to the delivery of the services it offers.
One of the biggest changes will be the formation of a new organisation to be known as the Disclosure and Barring Service (DBS). The DBS will be created from the merger between the CRB and the Independent Safeguarding Authority (ISA), and it will be a Non-Departmental Public Body.
The transition to the new organisation is not anticipated to impact on the day-to-day delivery of criminal record certificates by the CRB, and we will keep you informed of further news on the DBS as the project develops.
Here are the contact details for the CRB’s head office should you have any questions about the service:
Address: PO Box 110, Liverpool, L69 3EF
Customer Services….0870 90 90 811
Disputes line………… 0870 90 90 778
Minicom line………… 0870 90 90 344
Websites: www.businesslink.gov.uk/crb www.direct.gov.uk/crb www.homeoffice.gov.uk/crb
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