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FAQs

Take a look at our most frequently asked questions if you need some help. If you can't find the answer your looking for, why not give us a call instead?

A volunteer CRB Check is exactly the same as a Standard or Enhanced CRB Check, the only difference is the price is reduced for volunteers.

You must meet certain qualifying criteria to be able to access a volunteer CRB Check.

The Police Act 1997 (Criminal Records) Regulations 2002 defines a volunteer as:

 “A Person who is engaged in any activity which involves spending time, unpaid doing something which aims to benefit some third party other than, or in addition to, a close relative.

In order for an applicant to qualify for a Volunteer CRB Check they must not:

  • Receive any payment (except for travel and other approved out –of-pocket expenses)
  • Be on a placement
  • Be on a course that requires them to do this job role
  • Be in a trainee position that will lead to a full time role or qualification

As volunteer level checks are only available at Standard or Enhanced level, they must be applied for by the organisation the applicant is volunteering for. Applicants will not be able to access volunteer CRB Checks themselves.

Any organisation can apply for CRB Checks for their members of staff. We will need to establish which level of check your employees will be eligible for.This depends on the type of work they are carrying out.

In order to find out which level of CRB Check you can access for your employees, find your sector on the drop down menu above or call Personnel Checks and speak to an experienced advisor.

Here at Personnel Checks we pride ourselves on the fact that you will always be able to speak to an advisor over the telephone as soon as you call. We have no automated telephone service; just real people on the other end of the phone taking every call.

Your dedicated Account Manager will keep you informed at every stage of the process so you always know exactly where you’re up to with all of your applicants.

We understand that no two companies work in the same way, that’s why we tailor our service to meet your needs.

We are totally committed to the best possible customer service. We deal with all requests on the same day and if you’re an organisation carrying out checks on your employees, we can speak with your applicants directly taking the hassle away from you.

Our fast and efficient fully online Ebulk service significantly reduces the waiting time for CRB Checks so you can have your applicants working for you in no time!

We have a dedicated compliance team who thoroughly check through all applications to ensure they have been completed correctly before being sent for processing. This will eliminate any chance of your form being delayed once it reaches the Disclosure and Barring Service.

The level of CRB Check you can apply for is entirely dependent on the type of work your role involves.

To find out which level of check you should apply for find your sector in the dropdown menu above or call and speak to a friendly advisor at Personnel Checks.

Ebulk is an online service which allows applicants to submit their CRB applications through the secure criminal justice server in order to be processed by the Disclosure and Barring Service (DBS) formerly known as the CRB.

This method eliminates any need for paper applications and is a much quicker way to process a CRB application.