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DBS Check Delays At The Metropolitan Police

On the 2nd October, the DBS announced that Enhanced DBS checks that have to be reviewed by the Metropolitan Police may experience delays.

All enhanced checks have to be reviewed by a local police force as part of the disclosure process. The Metropolitan police are currently resolving a number of issues they are experiencing with their staffing levels and their recent relocation from New Scotland Yard. The Met have also stated they have experienced an increase in DBS applications in the London area which together is causing delays at this stage in the process.

Currently, if a DBS check takes longer than 60 days to arrive at the applicant, this can be escalated with the DBS, however, some applications that are going to the Met are taking a lot longer and some have even taken up to 100 days to be processed. The DBS understand the impact this may have on applicants and employers alike.

The DBS are therefore working closely with the Metropolitan police to improve performance and resolve the issue as quickly as possible but this may take some time due to the number of applications in progress.

The Metropolitan have set a recovery plan in place, this includes the recruiting more staff, prioritising specific cases and escalating urgent work where appropriate.

If you currently have an application in progress at the Met that you ordered with Personnel Checks and it takes longer than 60 days to be processed you can:

  • Contact the Personnel Checks that you used to apply for your check and escalate it with them – 01254 355688
  • Escalate your application using the DBS online tracking system
  • Call the DBS on 03000 200 190 and they can contact the police to request that your application is prioritised.

Please note that at this stage it is very difficult for the Met to escalate cases because of the high numbers they are processing.

The DBS and the Met expect the issue to decrease in December and the police recruit and train new staff members. The DBS is committed to working tirelessly with the Metropolitan police to ensure processing times are improved.

If you applied for your check with Personnel Checks and are concerned about these delays please don’t hesitate to contact a member of the team on 01254 355688.

You can also track your application through our website. 

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