What Our Customers Had to Say About taxi+...
The Personnel Checks team are always extremely helpful and committed to delivering an excellent service... We're delighted with the results we're achieving.
Licensing Manager, Stockport Council
It was immediately apparent that Personnel Checks clearly understood that although there are underlying guidelines which all local authorities have to follow, there is still need for flexibility in certain processes.
Personnel Checks don’t offer a blanket product that only works in one way, neither do they expect you to change the way you work in order to make the product fit for you. It’s very flexible and takes control of administrative tasks, it’s transformed our licensing into a seamless process. The main thing that sold it was not only the flexibility of the product but the reduced timescales. We were carrying out driver DBS checks using paper applications which were averaging around 8 weeks, now they’re taking around 9 working days.
Feedback from drivers on DBS check processing times is very positive, speed was the main selling point and once they realised the system was so quick, the process soon became second nature. It’s an added bonus that drivers have the option to complete DBS checks on their smartphones and can submit all documentation via email which eliminates paper and post from the process.Senior Licensing Manager, Luton Borough Council
The checks are turned around in as little as 24 hours, we have saved hours of staff time since Personnel Checks have taken over our taxi driver DBS and DVLA checks.
Section Leader, Wolverhampton City Council
Councils currently taking advantage of taxi+: