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AI in HR: An Interview with ChatGPT on Tackling Key Challenges in Human Resources

In a rapidly changing HR landscape, AI tools are becoming essential. We sat down with ChatGPT to discuss how it can assist HR teams in tackling key challenges, from the competitive recruitment market to the cost-of-living crisis, wellbeing, and hybrid work. Discover how AI can provide innovative solutions and foster a more resilient and supportive workplace culture

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The Future of Flexibility: Navigating the UK's New Employment Legislation for Flexible and Family-Friendly Working

In today's dynamic work environment, flexibility is paramount. The UK's new legislation, including the Employment Relations (Flexible Working) Act 2023, is transforming the landscape of flexible and family-friendly working. This article delves into the key changes, employer considerations, and the broader shift in attitudes towards flexible working.

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The importance of Delivering Quality Service as a Small Business

This article offers a deep dive into a recent report on customer service within small businesses. It underscores the significance of customer service, the disparity between small and large firms, and the untapped potential of outsourcing. A must-read for SME leaders seeking to elevate their customer service and drive business success.

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Embracing Diversity and Inclusion: Understanding the New UK Standards

In this guide, we explore the new Diversity and Inclusion standards (PAS 1948:2023) introduced by the British Standards Institute. These standards reflect the changing world of work, with a focus on flexible and remote working, diversity of thought, and bias in technology. Learn how these guidelines can help your business foster a more inclusive environment,

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