Request a callback - Open 8.30am to 5.30pm Mon – Fri

Self Service System

Have your own area on our secure online system.

We're offering you your own facility where you can add, track or amend applications yourself without having to take time out to call us first. Be in total control of all your employees' DBS Checks!

The Benefits of using the Self Service System

  • Create and amend applications yourself without the need to call us first
  • Track applications quickly and easily
  • Monitor all of the applications you have submitted so you know where all of your employees are in the application process

We will provide training on the system and eligibility guidance so you can be sure your employees qualify for the level of check you are applying for.

What our clients who use the self service system have said:

'We started using Personnel Checks in February and were given two options of how to handle our account. One was contacting Personnel Checks every time we needed a new applicant set up, and the other was the self service system. Due to the amount of applicants we set up on a daily basis we chose the route of the self service system and we are so pleased we did.

The system is simple and easy to use, the company has its own login and we can enter the details of every applicant we want set up without having to contact Personnel Checks. It gives you instant login details for applicants. The other added benefit is that we can log in and track the progress of all applications, we can see when results have been issued and if the disclosure was clear or not. The system also allows us to amend the application forms before they are sent for countersigning, in case of any spelling mistakes or missed information by the applicant. I would definitely recommend using the self service system, even if you have a query when using it, the staff at Personnel Checks are only a phone call away and are always there to help you out, nothing is ever to much trouble for them.'


Of course Personnel Checks are only a call away if you need assistance, but this self service option means that you can organise all of the checks yourself without having to contact us first.

Some of our customers prefer this option especially if they order large amounts of DBS Checks each month.

For more information on this system, call our advisors on 01254 355688.


Please note this system is only be available for Standard and Enhanced DBS Checks.